Warranty

All products are sold as new by Utek Appliances & any item sold comes with the original manufacturers warranty, for more information on product specific warranty please reach out to us on our live chat or drop us an e-mail support@utekappliances.com.

Returns

We believe that you will be happy with any purchase you make from UtekAppliances.com. However we understand that at times items may not be as expected and should you wish to return an item.

Please do not send us any goods back until you receive a Returns number and instructions from us

Repairs under warranty- for faulty goods that are still within their manufacturer warranty period, you may want to consider contacting the manufacturer of the product directly before contacting UtekAppliances.com, this process is usually much quicker.

All online purchases are subject to distance selling regulations; this allows Customers to purchase an item from our website and then return the item should it not be required and/or not expected for full refund within 14 days of receipt.

When you return a product, we’ll process your refund as quickly as possible in accordance with our Terms & Conditions (see section 4.1). When you return a product that you purchased using a credit card, the same card you used will be credited with the refund. Should you wish to return an item, please contact us first.

Please check your item when you receive it. Any fault with an item you have received from us must be reported within the 14 day returns period. If this has not been reported within 14 days of receipt, we would not be able to deal with any faulty items return requests directly, however you do have a full manufacturer's warranty to cover for problems after 14 days.